Setup Guide

Get Recall up and running in just a few minutes. Follow these simple steps to configure the required permissions.

macOS Setup

1

Install the App

Download and open the DMG file. Drag Recall to your Applications folder.

Open Recall.dmg → Drag to Applications
2

Grant Screen Recording Permission

This allows Recall to capture your screen for AI analysis.

  1. Open System SettingsPrivacy & SecurityScreen Recording
  2. Click the + button and add Recall
  3. Enable the toggle next to Recall
  4. Restart Recall when prompted
Note: macOS requires a restart of the app after granting this permission.
3

Grant Microphone Access

This enables real-time audio transcription during meetings and calls.

  1. Open System SettingsPrivacy & SecurityMicrophone
  2. Enable the toggle next to Recall
4

Grant Accessibility Access

This allows the global hotkey (Option+Space) to work from any app.

  1. Open System SettingsPrivacy & SecurityAccessibility
  2. Click the + button and add Recall
  3. Enable the toggle next to Recall
5

Sign In & Start Using

Press ⌥ Option + Space to toggle Recall and start your first conversation!

Windows Setup

1

Install the App

Run the installer (.exe) and follow the installation wizard.

Run Recall-Setup.exe → Follow prompts → Install
2

Allow Microphone Access

Windows will prompt for microphone access on first use.

  1. Click Allow when Windows asks for microphone permission
  2. Or go to SettingsPrivacyMicrophone to enable manually
3

Sign In & Start Using

Press Alt + Space to toggle Recall!

Troubleshooting

Hotkey not working?

Make sure Accessibility permissions are enabled (macOS) and that no other app is using the same hotkey. Try restarting Recall.

Screen capture not working?

Ensure Screen Recording permission is granted in System Settings. You may need to restart Recall after granting this permission.

Audio not transcribing?

Check that microphone permission is enabled. Make sure your microphone is selected as the input device in Recall settings.

Still need help?

Contact our support team and we'll get you up and running.

Contact Support